Privacy Policy
Cloud 9 Limo operates the website cloud9limo.ca and provides luxury chauffeur and airport limousine services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
- Personal Information: Name, email, phone number, contact details
- Booking Information: Pickup/drop-off addresses, trip type, vehicle, passengers, bags, dates
- Usage Data: IP address, browser type, pages visited
- Location Data: Google Maps address autocomplete
How We Use Your Information
- To provide chauffeur and limousine services
- To process bookings and fulfill ride requests
- To communicate booking confirmations and updates
- To improve our website and services
Third-Party Services
- Google Maps (Places API) – address autocomplete
- Google Analytics – website traffic analysis
- SMTP2GO – email delivery
Cookies
Our website may use cookies to enhance your experience. You can control cookie settings through your browser.
Data Retention
We retain personal information as long as necessary to provide services. You may request deletion at any time.
Your Rights
- Access your personal information
- Request correction or deletion
- Opt out of marketing communications
Contact us at info@cloud9limo.ca to exercise these rights.
Data Security
We implement reasonable security measures to protect your personal information.
Contact Us
Cloud 9 Limo, 4717 James Austin Dr, Mississauga, ON L4Z 4H1, Canada
Phone: (416) 459-9559 / Toll-Free: (877) 505-9559
Email: info@cloud9limo.ca
Last updated: November 2026